Shipping & Delivery Policy

At Johnsons Agro, we are committed to delivering your orders in a timely and efficient manner. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of our products.

1. Domestic & International Shipping

Domestic Orders: We ship across India using registered domestic courier companies and/or speed post.
International Orders: Orders are shipped and delivered through registered international courier services and/or international speed post.

2. Processing Time

Orders are typically processed within 0-2 business days from the date of order confirmation and payment.
Delivery timelines are subject to courier company/postal service norms.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Timelines

Domestic Shipping: Estimated delivery time is 3-7 business days depending on the location.
International Shipping: Estimated delivery time is 7-21 business days based on the destination country and customs clearance process.
Delays due to unforeseen circumstances such as natural disasters, strikes, or courier service disruptions are beyond our control.

4. Shipping Charges

Shipping charges vary based on the delivery location, weight, and size of the order.
The final shipping cost will be displayed at checkout before payment confirmation.

5. Order Tracking

Once an order is shipped, customers will receive an email/SMS with the tracking details.
Customers can track their shipment through the courier service provider’s website using the tracking ID.

6. Delivery Address

Customers must provide a complete and accurate delivery address at the time of placing the order.
Any delay or non-delivery due to incorrect address details provided by the customer will be their responsibility.
If re-delivery is required, additional shipping charges may apply.

7. Non-Delivery & Lost Packages

If an order is lost in transit or undelivered, customers are requested to contact us at [customer support email] within 7 days of the estimated delivery date.
We will initiate an investigation with the courier service and take appropriate action, including a replacement or refund, as applicable.

8. Customs, Duties & Taxes (For International Orders)

International customers are responsible for any customs duties, import taxes, or additional fees levied by their country’s customs department.
Johnsons Agro is not liable for any additional charges imposed by customs authorities.

9. Contact Us

For any shipping-related queries, customers can contact our support team at:

Email: support@johnsonsagro.com
Phone: +91 XXXXXXXXXX

By placing an order with Johnsons Agro, you agree to abide by this Shipping & Delivery Policy. We reserve the right to update or modify this policy at any time without prior notice.